Following online public hearing Boxelder reduces rates during outbreak

Boxelder Sanitation District recognizes this is a difficult time for our customers and their families in light of the COVID-19 outbreak. As a result, the Board of Directors has moved to reduce rates by $15 per month for residential customers. This move is to provide financial relief during these tough times.

To offset this cut, the District will suspend all planned rehabilitation and replacement projects in 2020, such as pipe relining and replacement and manhole repairs. This is only temporary, and the board will revisit this reduction as part of the annual budget process for 2021. Boxelder held an online public hearing to officially implement the rate change on April 28. Changes will be reflected in your May bill.

Despite COVID-19 closing Boxelder’s office to the public, rest assured our district is an essential service provider and our staff will continue to work diligently to assure our customers that all services are met. Boxelder has a detailed action plan in place that is being followed to respond to the ongoing impact of the COVID-19 outbreak. Boxelder serves customers in portions of Fort Collins, Windsor, Severance, Timnath and unincorporated areas of Larimer and Weld Counties.

Transmission of COVID-19 through wastewater is considered low, according to the Centers for Disease Control and Prevention, CDC. Our utility service provides resources that are vital to maintaining public health, sanitation and safety. The safety of our customers, employees and the environment is our No. 1 priority.

In preparation for such emergencies, Boxelder has been a member of Colorado’s Water/Wastewater Agency Response Network, CoWARN, since 2011. CoWARN is a statewide agency that is designed for utilities to help each other prepare and respond to natural or man-made emergencies.

Your Board of Directors remains a steadfast leader committed to District customers during this time of crisis while providing reliable wastewater service to our customers and for the protection of the Poudre River. For the latest updates visit http://boxeldersanitation.org/.

Website Accessibility Policy

Boxelder Sanitation District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Boxelder Sanitation District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at 9704980604

Ongoing Compliance Information

Compliance Officer

Boxelder Sanitation District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Boxelder Sanitation District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at 9704980604.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.