Boxelder Sanitation District recognizes this is a difficult time for our customers and their families in light of the COVID-19 outbreak. As a result, the Board of Directors has moved to reduce rates by $15 per month for residential customers (see this chart for other reductions in other classifications). This move is to provide financial relief during these tough times.

To offset this cut, the District will suspend all planned rehabilitation and replacement projects in 2020, such as pipe relining and replacement and manhole repairs. This is only temporary, and the board will revisit this reduction as part of the annual budget process for  2021. Boxelder held an online public hearing to officially implement the rate change on April 28. Changes will be reflected in your May bill.

Despite COVID-19 closing Boxelder’s office to the public, rest assured our district is an essential service provider and our staff will continue to work diligently to assure our customers that all services are met. Boxelder has a detailed action plan in place that is being followed to respond to the ongoing impact of the COVID-19 outbreak. Boxelder serves customers in portions of Fort Collins, Windsor, Severance, Timnath and unincorporated areas of Larimer and Weld Counties.

Transmission of COVID-19 through wastewater is considered low, according to the Centers for Disease Control and Prevention, CDC. Our utility service provides resources that are vital to maintaining public health, sanitation and safety. The safety of our customers, employees and the environment is our No. 1 priority.

In preparation for such emergencies, Boxelder has been a member of Colorado’s Water/Wastewater Agency Response Network, CoWARN, since 2011. CoWARN is a statewide agency that is designed for utilities to help each other prepare and respond to natural or man-made emergencies.

Your Board of Directors remains a steadfast leader committed to District customers during this time of crisis while providing reliable wastewater service to our customers and for the protection of the Poudre River. For the latest updates visit http://boxeldersanitation.org/.

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District offices are currently closed due to the COVID-19 emergency response. Please contact us by email.

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